99Sales CRM is CRM software in India for sales teams who are tired of losing enquiries between a Facebook ad, a JustDial call and a half-finished WhatsApp chat. Every lead lands in one dashboard, gets assigned to a salesperson, and comes back as a reminder until someone acts on it. Plans start at ₹1,000 per user per month, and you can try it free without a credit card.
Built by the team at 99Graphics Design Pvt. Ltd., 99Sales CRM brings lead capture, follow-up reminders, pipeline tracking, calling, reports and team access under one login. More than 1,000 growing businesses already use it, from real estate firms and travel agencies to schools, retailers and insurance advisors.
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Free trial · No credit card · ₹1,000 per user per month · 300+ app integrations · 24/7 support
Why Indian Sales Teams Outgrow Spreadsheets
A typical sales team in India does not work from one lead source. Enquiries arrive from Facebook lead forms in the morning, Google ads at noon, JustDial calls through the afternoon and Instagram messages late at night. Some come as missed calls. Some walk in. Each one lands somewhere different, and most end up in a shared Excel sheet that three people edit three different ways.
The damage is quiet. A lead gets called once and nobody records what happened. Another is promised a callback that never gets scheduled. A salesperson leaves and takes half the contact list in their phone. By the time the owner asks why last month’s enquiries did not convert, nobody can answer with facts.
When you compare CRM software in India, the first test is simple: does every enquiry reach one screen, with an owner and a next step attached? The reports, the automation and the mobile app all depend on that. 99Sales CRM is built around that test, so your team spends its time on conversations instead of data entry.
Why Choose 99Sales CRM?
Eight things decide whether a sales team keeps using a CRM or quietly drifts back to WhatsApp groups. Here is how we handle each.
Lead Handling That Starts at the Source
Lead capture and smart segmentation put every enquiry in the right bucket the moment it arrives. No copying, no forwarding screenshots to the team group.
Dashboards Your Team Will Actually Open
User-friendly dashboards show each salesperson their own tasks for the day. Task assignment makes ownership clear, so nobody wonders whether a colleague already called.
Product Catalogue and Inventory in One Place
Your product catalog and inventory control sit next to the lead record. When a customer asks about a specific item or plan, the answer is one click away.
Made to Grow With You
The CRM adapts to teams of any size. Start with two users, add more later, and keep using the same system as your process gets more complex.
Access From Anywhere
Field staff, site-visit teams and remote sellers can log in anywhere, anytime. The responsive design works on a phone as comfortably as on a desktop.
Support That Answers
A dedicated support team and interactive training help new users get started without a long onboarding phase.
Analytics Without Exports
Real-time reporting and performance metrics show how each person and each channel is doing today, not at month end.
Protection for Customer Data
Data protection and reliable backups keep your contact base safe, which matters most when that base is the most valuable thing your business owns.
Features That Run Your Sales Day
Lead Management Software That Captures Every Enquiry
Enquiries from forms, ads, calls and imports flow into one list through lead capture. Smart segmentation sorts them by source, city or product, and each lead goes to the right salesperson. You can see which channel brought which lead, so ad budget follows what actually produces buyers.
Follow-Ups Your Team Cannot Forget
Automation assigns tasks and sends reminders when a callback is due. Messages go out by email, SMS and WhatsApp from the same lead record, so the full history stays in one place. For teams that close deals over chat, it works as a practical WhatsApp CRM, not one more inbox to check.
Pipeline and Deal Tracking
Move every opportunity through your own stages in the pipeline view, and keep values, quotes and expected closing dates in deal management. As sales CRM software, it shows managers which deals are stalled and which are close to closing, well before the month-end rush.
Calling Solutions
Calling solutions keep each phone conversation attached to the lead it belongs to. Your team sees earlier interactions before dialling, and managers can check follow-up activity without asking for a verbal update.
Account Management
Account management keeps contacts, history and linked products together, so anyone covering for a colleague can pick up the thread in seconds.
Reports That Managers Read
Real-time reports turn activity into numbers: agent performance, conversion by lead source, follow-up gaps and KPIs. Used as sales tracking software, they replace the weekly status meeting where everyone guesses.
Team Access and Control
Choose who sees which leads through user management and access control. For example, executives see their own pipeline, managers see the team, and owners see everything.
Data Management and Security
Customer data stays protected with encryption, regular audits, and backup and recovery, as described on our data management security page. If a phone is lost or an employee leaves, the leads stay with the business.
How 99Sales CRM Works in Four Steps
- Connect your sources. Link Facebook, Google, JustDial and Instagram, and import your existing contact sheet.
- Segment and assign. Leads are sorted and routed to the right salesperson automatically, so response time drops.
- Follow up and track. Reminders, calls and messages are logged against each lead, and the pipeline updates as deals move.
- Review and improve. Reports show which sources, agents and stages need attention, and you adjust the next week’s plan from facts.
One Platform for Work, Products, Reports and Security
Work management. Centralised task management, team collaboration, project tracking, resource allocation, automated reminders, file sharing and workflow automation keep daily work visible.
Product management. Product lifecycle management, inventory tracking, supplier management, customer feedback integration and sales forecasting connect what you sell with who is buying it.
Analyse and report. Sales performance reports, customer insights, customisable reports, KPI tracking and campaign effectiveness show what is working.
Improvement and security. User training, data encryption, access controls, regular audits, compliance management, and backup and recovery keep the system dependable as you scale.
Connect Facebook, Google, JustDial and Instagram Leads
Most of your enquiries start on someone else’s platform. 99Sales CRM connects with Facebook, Google, JustDial and Instagram, so a form submission or a listing enquiry becomes a lead record without anyone retyping it. The same lead is assigned, timestamped and ready for a first call within minutes.
Beyond the big four, the app marketplace connects with 300+ other tools, so the systems you already use keep working. If you run ads through us, leads from those campaigns reach the CRM directly as well.
CRM Software Price in India: ₹1,000 Per User Per Month
Pricing is one number: ₹1,000 per user per month. A free trial is available with no credit card, so choosing a CRM for small business costs you nothing to test. Start with a few users and add seats as the team grows.
That is an easy figure to plan around when you evaluate CRM software in India for a growing team. You pay per person who uses it, not for modules you never open. For a quote on larger teams, talk to us.
CRM Built for How Indian Industries Sell
Most CRM software in India struggles when it ignores how each industry actually sells. A school admission cycle looks nothing like an insurance renewal. Three use cases come up most often.
CRM for Real Estate Agents
Property sales mean site visits, repeated callbacks, several projects at once and long decision cycles. Capture enquiries from ads and portals, assign them by project or location, schedule visits, score leads by intent and keep the full follow-up history on each buyer. Document storage keeps agreements close to the deal. 99Sales began with real estate teams, and the workflow shows it.
Travel CRM Software
Tour operators and travel agencies can track customer preferences, itineraries, bookings and follow-ups in one record. An enquiry in March still gets a timely message before the next season, along with offers based on past trips.
CRM for Insurance Agents
Keep policy details, client documents and renewal dates together, and let reminders handle the calls that protect your renewals. Health insurance advisors, in particular, avoid missed renewal windows.
Other Industries We Serve
Education teams manage admission enquiries. E-commerce and retail businesses track repeat buyers. Hospitality, telecom, financial services, automotive, and manufacturing and distribution teams run their pipelines here too. Advertising agencies use it to track client campaigns and tasks.
What Changes in the First 30 Days
In the first week, we connect your lead sources and import your existing contacts. By the second week, every new enquiry has a dedicated team member responsible for it, along with a clear next step. By the third week, managers no longer need to make calls just to check progress. They can see everything on one simple dashboard.
By the end of the month, your reports clearly show which lead sources bring genuine buyers and which only generate phone number enquiries.
This gives your team the confidence to make smarter decisions and invest more of your ad budget in the sources that deliver real results.
Marketing and CRM From One Team
99Sales CRM comes from 99Graphics Design Pvt. Ltd. If you also need ads, SEO or a website, our digital marketing services send leads straight into the CRM, so campaign results and sales results sit side by side. Businesses in West Bengal can also meet our digital marketing agency in Kolkata team.
Support When You Need It
Support is available 24/7, average response time is two hours, and interactive training helps new users become productive quickly. You can reach us on +91 8910711411 or through the contact page.
Trusted by 1000+ Growing Businesses
From single-office agencies to multi-branch companies, over a thousand businesses run their lead follow-up on 99Sales CRM.
Frequently Asked Questions
What is 99Sales CRM used for?
It manages leads, follow-ups, pipelines, calls, products and sales reports for your team in one place.
Can it capture JustDial and Instagram leads?
Yes. As lead management software built around Indian lead sources, it connects Facebook, Google, JustDial and Instagram.
Is it suitable for a small team?
Yes. It works as a CRM for small business teams of two or three users, and you can add people as you grow.
Can I follow up on WhatsApp from it?
Yes. Use it as a WhatsApp CRM alongside email and SMS, with every message saved on the lead record.
Is it only for real estate?
No. It began as a CRM for real estate agents and now serves travel, insurance, education, retail and other industries.
How is it different from other sales CRM software?
It is priced in rupees, built around Indian lead sources, and backed by a team that also runs digital marketing, so lead generation and follow-up connect.
Is there a free trial, and does it work on mobile?
Yes to both. The trial needs no credit card, and your team can log in from a phone anywhere.
Book a Free Demo of 99Sales CRM
See how CRM software in India built around your own lead sources can work on your real leads. Call +91 8910711411 or contact us, and we will set up a walkthrough with your team.
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