Best CRM Software Providers in Kolkata for Real Estate Agents

In a fast-paced real estate market like Kolkata, customer relationship management (CRM) software has become essential for realtors to stay competitive. Modern clients expect quick responses, personalised service, and seamless communication. This is where CRM Software Providers in Kolkata step in — enabling real estate agents, brokers, and property dealers to manage leads, automate workflows, and deliver outstanding customer experiences.

This comprehensive guide explores the top CRM Software Providers in Kolkata, highlighting their significance in the real estate sector. We’ll also explore CRM applications in travel, healthcare, education, retail, and e-commerce — all sectors where CRM is revolutionising operations. Whether you’re an independent broker or a large-scale property developer, this detailed resource will help you identify the ideal CRM solution for your needs.

The Evolution of CRM in Kolkata’s Real Estate Market

Kolkata’s real estate sector has undergone a significant transformation over the past decade. With new residential projects, commercial complexes, and government-backed smart city initiatives, there’s a growing need for agents to stay organised and proactive. Traditional spreadsheets and manual tracking methods no longer suffice.

CRM Software for Real Estate Agents in Kolkata helps professionals maintain a centralised database of leads, track communication history, schedule site visits, and close deals faster. Features like automated alerts, integrated messaging, and advanced analytics empower agents to operate with efficiency and insight.

Why Real Estate Professionals Are Choosing CRM

The real estate journey from inquiry to possession involves multiple stakeholders — buyers, sellers, legal advisors, builders, and financial institutions. With such complexity, managing each interaction becomes challenging without the right tools. That’s where CRM Software Providers in Kolkata play a vital role.

Key benefits include:

Lead Management: Automatically capture leads from websites, ads, and property portals.
Pipeline Tracking: Monitor sales progress and forecast revenue.
Document Storage: Safely store agreements, ID proofs, and property documents.
Team Collaboration: Assign tasks, track progress, and communicate effectively.
Client History: Maintain detailed logs of conversations, preferences, and visits.
These advantages allow real estate businesses to grow sustainably, backed by data and intelligent automation.

CRM Software Providers in Kolkata for Real Estate Agents

99salescrm – The Most Trusted CRM Brand in Kolkata

Among the many CRM Software Providers in Kolkata, 99salescrm stands out for its real estate-specific offerings. Tailored to meet the unique challenges of brokers, agents, and developers, 99salescrm provides a seamless platform for managing leads, property listings, communication, and post-sale follow-ups.

Unique Features:

• Real-time lead assignment based on agent location and expertise.
• Integration with major property listing platforms (Magicbricks, 99acres).
• In-app communication (WhatsApp, SMS, email).
• Geo-fencing and route mapping for property site visits.
• Data-driven dashboards with revenue forecasts and performance analytics.

The team behind 99salescrm offers hands-on training, implementation support, and ongoing updates, making it a preferred choice for businesses seeking reliability and results.

Comparing Top CRM Software Providers in Kolkata

Kolkata hosts several CRM vendors, each offering distinct solutions for various industries. When it comes to the real estate market, agents must look beyond generic tools and focus on specialised CRM systems.

Key Considerations:

Industry Relevance: Does it have features specifically for real estate?
Customisation: Can the workflows be tailored?
Ease of Use: Is the interface intuitive and accessible to non-tech-savvy staff?
Integration: Can it sync with your existing tools like accounting software, email, etc.?
Support: Does the provider offer fast and responsive support in Kolkata?
Leading names like 99salescrm, Salesforce (customised), and Zoho CRM (with real estate modules) dominate the local landscape.

Real Estate CRM Providers in Kolkata — Driving Sales at Scale

Real Estate CRM Providers in Kolkata cater to developers, brokerage firms, and property consultants who need to handle thousands of leads per month. These CRM solutions allow:

• Import/export of lead data
• Custom tagging and segmentation
• Auto-reminders for follow-up calls and site visits
• Integration with marketing campaigns

Some of the best Real Estate Sales Automation Software Kolkata supports AI-based lead scoring, which prioritises high-value prospects, enabling teams to focus on leads that are more likely to convert.

The Best CRM for Property Dealers in Kolkata

Property dealers often operate in high-pressure environments with aggressive competition. The Best CRM for Property Dealers Kolkata must offer:

• Multi-listing capabilities
• Quick filtering by price, area, and amenities
• Property status tracking (available, under agreement, sold)
• Client requirement mapping
• Legal documentation workflows

CRM tools like 99salescrm offer these functionalities, giving dealers the edge they need in a dynamic market.

Real Estate Management CRM Kolkata – Full-Cycle Solutions

From lead acquisition to post-sale service, a Real Estate Management CRM Kolkata solution covers the entire customer lifecycle. It offers features such as:

• Customer onboarding modules
• Automated agreement generation
• Task assignments across departments
• Booking and availability management
• Custom reports for developers

This is especially useful for large firms with multiple ongoing projects, offering transparency and accountability across teams.

CRM Solutions for Real Estate Brokers in Kolkata

Brokers require real-time information, speedy communication, and mobile accessibility. CRM Solutions for Real Estate Brokers in Kolkata offer mobile apps, cloud-based dashboards, and automated SMS/email tools to keep communication flowing.

Top functionalities include:

• Live property inventory
• Mobile number masking for privacy
• Location-based property suggestions
• Dynamic commission tracking

For agents juggling multiple clients and properties, the right CRM can mean the difference between chaos and consistency.

Industry Expansion: CRM Software for Travel Agencies in Kolkata

CRM Software for Travel Agencies in Kolkata goes beyond lead tracking. These platforms handle:

• Holiday package management
• Inquiry-based itinerary customisation
• Flight, hotel, and visa tracking
• Repeat customer recognition

Top Travel CRM Providers in Kolkata, such as 99salescr,m offer preloaded templates for packages, vendor management tools, and even integrations with WhatsApp for real-time customer service.

Tour and Travel CRM Software Kolkata — For Leisure and Corporate Agencies

Whether it’s honeymoon planning or MICE tours, Tour and Travel CRM Software Kolkata ensures:

• Multi-agent task coordination
• Budget-based package suggestions
• Calendar integrations
• Voucher issuance and follow-ups

By simplifying backend operations, travel agencies can focus on crafting memorable customer experiences.

CRM for Small Businesses in Kolkata

Micro-enterprises, freelancers, and startup founders also benefit immensely from CRM for Small Businesses in Kolkata. These lightweight platforms offer:

• Contact management
• Quotation builder
• Calendar alerts
• Simplified sales funnels

99salescrm offers entry-level pricing for small teams, enabling even the smallest enterprises to embrace digital transformation.

Custom CRM Solutions in Kolkata

Some businesses need hyper-personalised tools. Custom CRM Solutions in Kolkata cater to:

• Multilingual interfaces
• Unique sales cycles
• Region-based segmentation
• Company-specific KPIs

Local vendors like 99salescrm offer tailor-made CRM development, ensuring every screen and workflow is designed for your specific needs.

Cloud-Based CRM Software Kolkata — Work From Anywhere

Modern teams need access on the go. Cloud-Based CRM Software Kolkata ensures:

• Mobile and tablet access
• Real-time syncing
  Secure logins
  Scalability without infrastructure burden
  Perfect for hybrid teams and on-field agents.

CRM Software for Educational Institutes in Kolkata

For coaching centres, universities, and e-learning platforms, CRM Software for Educational Institutes Kolkata streamlines:

• Inquiry follow-ups
• Parent communication
• Admission cycles
• Fee reminders

With growing student numbers, manual tracking isn’t feasible. CRM adoption is the solution.

Healthcare CRM Software Providers in Kolkata

Hospitals and clinics rely on CRM to improve service quality. Healthcare CRM Software Providers in Kolkata offer:

• Appointment booking
• Treatment cycle tracking
• Patient segmentation
• SMS and email reminders
• CRM improves both patient experience and operational efficiency.

CRM for Retail Business in Kolkata

Retailers deal with high volumes of footfall and sales. CRM for Retail Business in Kolkata helps in:

• Inventory alerts
• Promotions and discounts
• Customer loyalty programs
• Purchase behaviour tracking

This ensures customer satisfaction and repeat business.

E-commerce CRM Solutions Kolkata

For digital storefronts, E-commerce CRM Solutions Kolkata offer:

• Cart abandonment recovery
• Feedback management
• Live chat and bot support
• Purchase history insights

Online brands using CRMs like 99salescrm witness improved conversion rates and fewer drop-offs.

Revolutionise Property Sales with Real Estate CRMs in Kolkata

In today’s fast-moving property market, traditional sales techniques are no longer enough. Real estate businesses in Kolkata are now turning to Real Estate CRM Software to streamline operations, manage leads, and close deals faster. These smart tools are not just a luxury—they’re a necessity for staying ahead in a competitive market.

A Real Estate CRM (Customer Relationship Management) system helps agents and developers manage client relationships, automate follow-ups, track inquiries, and organise property listings—all in one place. Whether you’re a solo broker or a large real estate agency, using CRM software gives you a clear advantage by simplifying communication, improving customer experience, and ultimately, increasing sales.

Kolkata’s Leading Real Estate CRM Software Companies

Kolkata is home to some of the most innovative and efficient CRM Software Providers tailored specifically for the real estate sector. These companies are helping transform how property businesses operate across the city.

1. 99salescrm

One of the most trusted names in the city, 99salescrm offers customised solutions for property dealers, brokers, and developers. With features like lead tracking, follow-up reminders, bulk SMS/email, and sales analytics, it empowers businesses to close more deals with less effort.

2. Sell. Do

A powerful real estate CRM platform that integrates sales, marketing, and customer support. It’s ideal for medium to large property developers who need end-to-end automation and reporting.

3. NoBrokerHood CRM

Known for its clean interface and ease of use, NoBrokerHood’s CRM tools offer excellent integration with property portals and neighbourhood management systems.

4. PropertyBase

Although international, PropertyBase is increasingly being used in Kolkata’s upscale market. It’s a Salesforce-powered CRM platform built specifically for real estate professionals.

Boost Your Real Estate Business with Smart CRM Tools

Smart CRM tools are the key to unlocking growth and efficiency in real estate. Here’s how a powerful Real Estate CRM can boost your business:

1. Lead Management Made Easy

Never lose a lead again. Capture, assign, and follow up on every inquiry automatically.

2. Automated Follow-ups

CRMs send timely reminders for calls, meetings, and property visits—so you never miss a chance to close a deal.

3. Centralised Property Listings

Access and manage your entire inventory in one place. Update listings in real time and share instantly with clients.

4. Customer Insight & Analytics

Understand buyer behaviour through performance dashboards and analytics. Make smarter sales decisions based on data.

5. Team Collaboration

Assign leads to agents, track their activities, and measure performance—perfect for growing agencies.

6. Mobile-Friendly Access

Most CRMs offer mobile apps so you can manage deals on the go—ideal for site visits and quick responses.

Why Real Estate Businesses in Kolkata Need CRM Today

The Kolkata property market is evolving rapidly. With increased competition, urban development, and digital-savvy buyers, staying organised and responsive is more important than ever. A Real Estate CRM helps you adapt to these changes and ensures you’re always a step ahead.

From Rajarhat to Ballygunge, Salt Lake to Behala, real estate professionals across Kolkata are experiencing faster closures, better client relationships, and higher profits—all thanks to modern CRM software.

Travel Agency CRM Software Providers in Kolkata

Top CRM Tools for Tour & Travel Companies in Kolkata

In the heart of Eastern India, Kolkata’s travel industry is booming, with countless agencies catering to domestic and international tourists alike. But with rapid growth comes the need for smarter, more efficient management. That’s where Travel Agency CRM Software steps in—offering an all-in-one solution to automate bookings, manage leads, and deliver a seamless customer experience.

Why Travel Agencies in Kolkata Need CRM Software

Travel businesses handle a vast number of daily inquiries, bookings, payments, itineraries, follow-ups, and cancellations. Doing all this manually leads to chaos, missed opportunities, and unhappy clients. A CRM for Travel Agencies helps solve this by automating workflows, storing customer data securely, sending real-time updates, and maintaining constant engagement.

Whether you’re a boutique tour operator or a large-scale travel agency in Kolkata, a dedicated Travel CRM is essential to staying competitive and scaling your business.

Top CRM Software Providers for Travel Agencies in Kolkata

1. 99salescrm – Best for Budget-Friendly Custom Travel CRM

99salescrm offers customised CRM Software for Travel Agencies in Kolkata, perfectly tailored for tour operators, visa agents, and holiday planners. From lead capture to itinerary sharing, everything is automated. Highlights include:

• Auto lead distribution
• Package management system
• Quotation builder
• Email/SMS marketing integration
• Payment tracking and reminders
• Real-time analytics dashboard

Trusted by many travel companies across Kolkata, 99salescrm stands out for its user-friendly design and affordable pricing.

2. Travelomatix

A cloud-based CRM that offers advanced tools for travel agencies, including itinerary builders, B2B/B2C bookings, invoicing, and API integrations for flights, hotels, and car rentals.

3. Technoheaven Travel CRM

This all-in-one travel CRM offers dynamic package creation, multi-currency support, customer profiling, and vendor management—ideal for agencies handling both domestic and international clients.

4. Travefy

Simple and powerful, Travefy is great for itinerary management, client communication, and building visually rich travel plans. It’s used widely by boutique travel planners in South Kolkata and Salt Lake.

5. TutterflyCRM

Built specifically for tour operators, this platform offers lead management, agent tracking, quotation tools, and multi-channel integration. It helps travel agents stay in sync with evolving customer needs.

Must-Have Features in a Travel CRM

When choosing a CRM Software for Travel Companies in Kolkata, make sure it offers:

• Lead Capture Automation – Capture leads from websites, ads, social media, and forms in real time.
• Itinerary & Package Builder – Build and share beautiful tour plans and quotes in minutes.
• Follow-up Reminders – Never miss a sales opportunity with automated call/email follow-ups.
• Centralised Customer Data – Keep all client history, preferences, and communication in one place.
• Integrated Payment & Invoice System – Generate invoices, track payments, and send alerts seamlessly.
• Mobile Access – Manage leads, bookings, and follow-ups on the go.

Popular Use Cases of Travel CRM Tools in Kolkata

• Visa Agents in Park Street using CRMs to manage client documents and automate embassy updates
• Inbound Tour Operators in Salt Lake offering customised itinerary planning and instant quotations
• Holiday Package Providers in Behala streamlining payment follow-ups and lead tracking
• Corporate Travel Managers are scheduling business trips, managing invoices, and communicating efficiently with teams.

CRM Software for Educational Institutes in Kolkata

Manage Student Relations with CRM for Colleges & Coaching Centres

Best CRM Tools for Training Institutes in Kolkata

In a city known for its academic excellence and booming education sector, managing student relationships efficiently is a top priority. Whether it’s a coaching centre in Lake Town, a training institute in Salt Lake, or a college in Park Street, every educational organisation in Kolkata is looking for smarter ways to streamline communication, admissions, follow-ups, and student support.

That’s where CRM Software for Educational Institutes in Kolkata comes into play. These systems are designed to simplify and automate key educational processes, enabling institutes to provide personalised experiences, increase enrollments, and strengthen student retention.

Why Educational Institutes in Kolkata Need CRM Software

Gone are the days of paper-based registers and scattered Excel files. Today’s education system demands a centralised, real-time solution to manage inquiries, nurture leads, and engage students throughout their academic lifecycle.

A good Educational CRM helps:

• Capture student inquiries from multiple channels
• Automate follow-ups via SMS, email, or WhatsApp
• Manage admissions, counselling, and document tracking
• Track student behaviour and academic progress
• Communicate effectively with students and parents

Whether you’re managing a coaching centre, a skill development institute, or a college, a CRM is key to keeping everything organised and responsive.

Top CRM Software for Educational Institutes in Kolkata

1. 99salescrm – Smart CRM for Coaching Centers & Institutes

Designed specifically for the education sector, 99salescrm is one of the most trusted CRM solutions for training institutes in Kolkata. It’s known for its ease of use, customisation options, and affordability. Key features include:

• Inquiry management from website, calls & walk-ins
• Lead nurturing and status tracking
• Course and batch scheduling
• Student onboarding & document collection
• Bulk SMS, email, and WhatsApp campaign tools
• Real-time analytics & counsellor performance tracking
  Perfect for institutes offering IT, Digital Marketing, Spoken English, NEET-JEE, and other professional courses.

2. NoPaperForms

Widely used by large educational institutions, NoPaperForms provides a complete admission CRM suite. It’s excellent for managing multi-location centres, online applications, and digital counselling.

3. Edumarshal

This education-specific CRM integrates academic ERP with lead management, student engagement, fee collection, and mobile apps for both students and faculty.

4. Campus 365

Ideal for colleges and schools, Campus 365 includes CRM tools, along with library, hostel, attendance, and exam modules.

5. Leadsquared Education CRM

This CRM is ideal for coaching chains and universities, with advanced automation workflows, tracking tools, and deep integration with digital marketing platforms.

Key Features of CRM for Colleges & Training Institutes

Lead Capture & Inquiry Management – Collect leads from social media, Google ads, websites, or walk-ins.
Follow-Up Automation – Engage potential students with scheduled calls, SMS, and WhatsApp follow-ups.
Batch & Course Management – Organise class schedules, manage faculty assignments, and monitor enrollments
Fee Management – Send payment reminders, manage discounts, and generate invoices.
Student Lifecycle Management – Track attendance, feedback, performance, and post-course engagement
Mobile App Access – Give counsellors and students real-time access to information on the go

How CRMs are Transforming Education in Kolkata

Institutes across Kolkata—from local coaching centres in Garia to franchise training centres in New Town—are witnessing improved admissions, streamlined operations, and higher retention rates through CRM adoption.

Common use cases include:

• Coaching Institutes are automating student follow-ups and demo class reminders
• IT Training Centres manage batch allocations and course certificates
• Colleges & Universities are digitising their admission pipelines and student communication
• Skill Development Centres track job placement support and alumni engagement

Retail CRM Solutions for Businesses in Kolkata

Top CRM Platforms for E-commerce in Kolkata

In the dynamic world of retail and e-commerce, customer relationships are everything. As Kolkata’s retail landscape expands—from local fashion boutiques in New Market to fast-growing e-commerce startups in Salt Lake—businesses need robust tools to manage their customers, sales, inventory, and loyalty programs efficiently. That’s where Retail CRM Solutions in Kolkata come into play.

A good Retail or E-commerce CRM goes beyond basic customer data storage. It helps businesses automate marketing, personalise customer journeys, track buying behaviours, and ultimately increase repeat purchases and brand loyalty.

Why Retail Businesses in Kolkata Need CRM Software

Today’s customers expect instant responses, personalised offers, and seamless shopping experiences—whether they’re buying from a storefront in Gariahat or browsing an online store on their phone. A dedicated Retail CRM ensures your business can:

• Track every customer interaction
• Segment buyers for targeted marketing
• Automate follow-ups, offers, and abandoned cart recovery
• Gain real-time sales insights
• Manage inventory and customer service from a single dashboard

Whether you’re running a standalone store or a full-fledged online marketplace, CRM tools help you convert more leads, retain more customers, and drive long-term growth.

Top CRM Platforms for Retail & E-commerce in Kolkata

1. 99salescrm – Best for Local Retailers & Online Sellers

99salescrm is a powerful yet affordable solution for small-to-mid-sized businesses. Built with Kolkata’s retail market in mind, it caters to both physical stores and online shops. Features include:

• Customer database with purchase history
• Loyalty point management & referral tracking
• WhatsApp, SMS, & Email marketing tools
• Order tracking and invoicing
• Integration with e-commerce platforms like Shopify, WooCommerce, and custom portals
• Mobile access for on-the-go business owners
• Perfect for fashion stores, mobile shops, local food outlets, and new-age e-commerce sellers.

2. Zoho CRM

Zoho is one of the most versatile CRMs for retail and e-commerce. It integrates well with e-commerce platforms, supports AI-based suggestions, and includes sales automation, customer segmentation, and marketing campaign tools.

3. HubSpot CRM

Widely used by growing e-commerce brands, HubSpot offers a free CRM plan with email automation, customer behaviour tracking, and product sales pipelines. Its analytics and marketing suite are powerful for brand building.

4. Freshsales by Freshworks

Ideal for Kolkata-based D2C brands and online sellers, Freshsales offers advanced sales automation, lead scoring, and e-commerce integrations.

5. Salesforce Commerce Cloud

Best for large enterprises, Salesforce Commerce Cloud offers robust CRM, marketing automation, AI-powered recommendations, and customer journey mapping. It’s used by top national brands with a Kolkata retail presence.

Top Benefits of Using CRM for Retail & E-commerce

Personalised Marketing – Send the right offers to the right customers at the right time
Customer Segmentation – Group buyers based on location, behaviour, or purchase frequency
Automated Campaigns – Set up SMS/WhatsApp/email workflows to recover abandoned carts or reward loyal customers
Centralised Order History – Quickly resolve disputes or provide recommendations using past data
Real-time Inventory Integration – Link your CRM with POS or online inventory tools to avoid stockouts
Feedback & Review Management – Request, collect, and analyse customer feedback easily

Use Cases in Kolkata’s Retail & Online Markets

• E-commerce Startups in Sector V using CRM for campaign automation and delivery tracking
• Jewellery stores in Burrabazar are sending loyalty offers via SMS
• Fashion Retailers in South City Mall are using CRM to create VIP customer segments
• Local Online Grocery Shops manage orders, repeat buyers, and discount codes from a single dashboard

Healthcare CRM Software Providers in Kolkata

CRM Tools for Clinics, Hospitals & Wellness Centres

In a bustling city like Kolkata, where the healthcare sector is rapidly growing, managing patient relationships has become as important as providing quality treatment. From multispecialty hospitals in Salt Lake to wellness centres in Ballygunge and local clinics in Behala, the demand for smarter patient engagement tools is rising. That’s where Healthcare CRM Software steps in—transforming how medical institutions connect with, treat, and retain patients.

A robust Healthcare CRM in Kolkata allows healthcare providers to build trust, deliver personalised care, and streamline operations, while ensuring every patient receives timely and relevant communication.

Why Clinics & Hospitals in Kolkata Need CRM Software

Modern healthcare isn’t just about treatment—it’s about relationships. Patients expect timely reminders, smooth appointment scheduling, follow-ups, and personalised wellness journeys. A specialised CRM for hospitals and clinics helps:

• Manage appointments and follow-up schedules
• Maintain electronic patient records (EPR)
• Automate patient communication via SMS, WhatsApp, or email
• Segment patients based on history, preferences, or ailments
• Track referrals and manage billing records
• Enhance patient retention and satisfaction
• Whether you’re managing a dental practice, a physiotherapy centre, or a diagnostic lab, a good CRM helps reduce operational chaos and improve patient care quality.

Top Healthcare CRM Software Providers in Kolkata

1. 99salescrm – Affordable CRM for Clinics & Wellness Centers

99salescrm offers a specialised CRM solution for small and medium-sized healthcare setups. Designed with simplicity and functionality in mind, it includes:

• Appointment booking & rescheduling
• Patient database with visit history
• Automated follow-up & reminders (via SMS/WhatsApp)
• OPD/IPD management tools
• Feedback & patient satisfaction tracking
• Integration with lab reporting & billing

Trusted by many small clinics and wellness centres across Kolkata, 99salescrm is ideal for general practitioners, skin & hair clinics, Ayurveda centres, and physiotherapy clinics.

2. HealthPlix CRM

Popular among Kolkata’s top medical professionals, HealthPlix combines EHR (Electronic Health Records) and CRM. It helps in prescribing, patient communication, analytics, and clinical documentation.

3. Zoho CRM for Healthcare

Customizable and scalable, Zoho CRM suits diagnostic labs, telemedicine startups, and speciality clinics. It offers workflow automation, sales & marketing tools, and seamless communication tracking.

4. Salesforce Health Cloud

Used by larger hospitals and healthcare networks, Salesforce Health Cloud brings deep analytics, patient profile insights, case management, and AI-powered engagement.

5. CrelioHealth (formerly LiveHealth)

Widely used in diagnostic and pathology labs across Kolkata, it combines CRM features with report management, patient notifications, and billing integration.

Key Features to Look for in a Healthcare CRM

• Centralised Patient Records – Store visit history, prescriptions, test results, and billing in one place
• Appointment Automation – Online scheduling, no-show alerts, and smart rescheduling
• Multi-Channel Communication – Engage patients via SMS, email, WhatsApp for follow-ups or health tips
• Segmentation & Personalisation – Send specific advice, offers, or packages based on patient type
• Referral & Feedback Tracking – Understand patient satisfaction and grow through word-of-mouth.
• Mobile Accessibility – Doctors and staff can manage appointments and patient data on the go

Real-World Use Cases in Kolkata’s Healthcare Sector

• Homoeopathy Clinics in Lake Market using CRM to manage thousands of recurring patients
• Ayurvedic & Wellness Centres in New Town are running personalised detox programs with CRM automation
• Dental Clinics in Salt Lake are sending auto-reminders for checkups and cleaning
• Multispecialty Hospitals tracking patient journeys from first contact to discharge and beyond
• Diagnostic Labs is sending automated test report notifications and appointment updates.

Kolkata’s business ecosystem is booming with innovation, from street-side retailers and service providers to tech startups and e-commerce brands. In this competitive environment, customer management is no longer a luxury—it’s the backbone of long-term business growth. That’s why more and more local businesses are turning to affordable CRM software to automate sales, manage leads, and build lasting customer relationships.

Whether you’re a freelance consultant in Park Street, a boutique in Gariahat, or a tech startup in Sector V, the right CRM solution can give your business the competitive edge it needs.

Affordable CRM Software for Small Businesses in Kolkata

For small businesses, price and simplicity matter. You need a system that’s easy to use, doesn’t require a tech team, and delivers results without draining your budget.

99salescrm – Built for Kolkata’s Small Business Owners

99salescrm is one of the most trusted and cost-effective CRM platforms for small businesses in Kolkata. Designed to simplify lead tracking, follow-ups, invoicing, and communication, it works seamlessly across industries—from local services and real estate to education, retail, and health.

Features:

• Contact & lead management
• Automated reminders and follow-ups
• Email, SMS & WhatsApp marketing
• Deal pipeline & status tracking
• Invoice generation and payment tracking
• Mobile-friendly dashboard for on-the-go access

Whether you’re a digital marketing agency, travel company, tuition centre, or fashion boutique, 99salescrm fits right in.

Cloud-Based CRM Providers in Kolkata for All Industries

Cloud-based CRMs offer flexibility, real-time access, and reduced IT costs, making them perfect for businesses in every sector.

1. Zoho CRM

A widely used cloud CRM, Zoho is perfect for SMEs, agencies, and consultants. It offers workflow automation, AI-powered insights, email campaigns, and integrations with apps like WhatsApp, Google Workspace, and Shopify.

2. HubSpot CRM

Great for startups and freelancers, HubSpot offers a powerful free plan with tools for contact management, deal pipelines, email templates, and meeting scheduling.

3. Freshsales (by Freshworks)

An intuitive cloud CRM ideal for service providers and tech companies. Offers AI-driven lead scoring, built-in telephony, and automation features.

4. Kapture CRM

Based in India, Kapture provides cloud CRM solutions for retail, hospitality, pharma, and service businesses. It’s used by growing brands that need omnichannel communication and backend support.

Sales Automation CRM for Startups in Kolkata

Startups need speed, data, and automation. A good Sales Automation CRM saves time, reduces human error, and helps teams close more deals faster.

Key Features Startups Should Look For:

• Lead capture from websites, ads, & social media
• Sales funnel visualisation
• Follow-up reminders & notifications
• Email/SMS campaign automation
• Task and activity tracking for teams
• Detailed sales analytics and conversion tracking

99salescrm for Startups

Startups in Kolkata’s Tech Hubs like Salt Lake Sector V and New Town prefer 99salescrm for its:

• Startup-friendly pricing
• Customizable sales pipelines
• Integration with Google Ads and Facebook leads
• Team performance monitoring
• Local support & quick onboarding

It’s perfect for SaaS, real estate, fintech, edtech, and service-based startups.

Industries in Kolkata Benefiting from CRM Adoption

• ✅ Retail & E-commerce – Manage customer loyalty, sales, and marketing
• ✅ Education – Handle student inquiries, batch management, and admission follow-ups
• ✅ Healthcare – Automate patient appointment and communication workflows
• ✅ Travel & Hospitality – Organise leads, follow-ups, and itinerary updates
• ✅ Real Estate – Capture leads, schedule site visits, and track bookings
• ✅ Marketing Agencies – Coordinate with clients, manage projects, and run campaigns
• ✅ Startups & Freelancers – Handle leads, tasks, and performance with minimal team overhead

Top CRM Company in Kolkata

CRM Software Services in Kolkata – Simple, Smart & Affordable

If you run a business in Kolkata and want to manage your leads, customers, and sales better, CRM software is your best friend. A good CRM system helps you track every customer, send follow-ups, manage your sales team, and grow faster. And the best part? You don’t need to be a tech expert to use it.

That’s why many local companies trust CRM companies in Kolkata to make their business smoother, smarter, and more professional.

What is a CRM and Why Your Business Needs It?

CRM stands for Customer Relationship Management. It’s a simple software tool that helps you:

• Store all your customer details in one place
• Track calls, emails, and meetings
• Get reminders for follow-ups
• Send bulk messages or emails to customers
• See reports on how your business is doing
• Manage team performance and sales targets

Whether you’re running a shop, a travel agency, a coaching centre, or a startup, CRM saves your time and boosts your profits.

Top CRM Company in Kolkata – 99salescrm

If you’re looking for the best CRM software service in Kolkata, 99salescrm is a name you can trust. They provide affordable and easy-to-use CRM software for:

• Small Businesses
• Startups
• Travel Agencies
• Real Estate Agents
• Training Institutes
• Clinics & Wellness Centres
• E-commerce Stores
• Education Centers

Why Choose 99salescrm?

• Local support with fast setup
• Simple dashboard—no technical skills needed
• WhatsApp, SMS, and Email follow-up tools
• Custom CRM solutions as per your industry
• Cloud-based access—use it from anywhere
• Very affordable pricing for small businesses

CRM Software Services Offered in Kolkata

Whether you’re just starting or growing fast, a professional CRM agency in Kolkata can help you with:

1. Lead Management

Capture leads from your website, Facebook, Google ads, or calls—auto-save them in CRM.

2. Sales Automation

Auto-reminders, task assignment, deal tracking, and pipeline views to manage your entire sales process.

3. Bulk Communication

Send promotional offers, appointment reminders, and updates via WhatsApp, SMS, or email.

4. Reports & Analytics

See your team’s performance, lead conversions, and income at a glance with clean, visual reports.

5. Cloud Access

Use your CRM anytime, anywhere—from your phone or laptop. No need for extra software installation.

Who Needs CRM in Kolkata?

• Retailers – To manage repeat customers and loyalty
• Real Estate Agents – To follow up on property inquiries
• Educational Institutes – To track student inquiries and follow-ups
• Travel Companies – To manage package leads and payments
• Doctors & Clinics – To remind patients about appointments
• Marketing Agencies – To handle clients, projects, and campaigns
• Startups – To manage investors, clients, and team sales

Want to Try CRM for Your Business?

If you’re looking for a trusted CRM software company in Kolkata, talk to 99salescrm. Get a free demo, easy onboarding, and full local support to grow your business fast and smart.

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Conclusion

Choose the Right CRM with Confidence. The landscape of CRM Software Providers in Kolkata is vast and vibrant. Whether you’re in real estate, travel, healthcare, education, or retail, there’s a CRM designed to help your business thrive. Focus on your industry’s specific needs, ensure local support is available, and go for platforms that offer both functionality and flexibility.

For real estate professionals, 99salescrm is the go-to name among CRM Software Providers in Kolkata, thanks to its deep feature set, affordability, and client-first support.

Your growth story starts with the right technology partner.