In today’s fast-paced world, handling customers well isn’t optional – it’s essential. Across India, from tiny new firms to big companies, organisations need solid CRM tools that organise leads, follow up on deals, send updates automatically, while keeping people happy. CRM software providers in India offer solutions that help businesses of all sizes organise leads, track sales, and automate communication with clients. From small startups to large enterprises, the right CRM can streamline processes, improve customer engagement, and boost revenue.
A good CRM system in India helps businesses run smoothly, cut down on repetitive tasks, and boost sales. If you’re looking for a CRM for a small company in India, one tailored for real estate firms there, or focused on sales teams across the country, picking the correct vendor really matters.
This guide shows the leading top 10 CRM Software Providers in India – explaining what they offer, their strengths, costs, also who they fit best across different fields.
Why CRM Software is Crucial for Indian Businesses
CRM is more than just a tool—it is a business growth strategy. Here’s why Indian businesses benefit from it:
Centralised Customer Data:
Consolidate all customer information—contact details, past interactions, and purchase history—in one system.
Efficient Lead Management:
Track and prioritise leads to ensure no potential customer is missed.
Sales Automation: Automate repetitive tasks like follow-ups, emails, reminders, and WhatsApp messages.
Industry-Specific Solutions:
For real estate businesses, Real Estate CRM India helps manage listings, client follow-ups, and property transactions efficiently.
Cloud Accessibility:
Cloud CRM software in India enables teams to access data from anywhere, improving collaboration.
WhatsApp Automation:
Many Indian businesses rely heavily on WhatsApp for customer communication. CRM with WhatsApp automation in India ensures timely responses and improved engagement.
With the right CRM, businesses can manage leads, close deals faster, and maintain long-term customer relationships.
Top 10 CRM Software Providers in India
Here is the list of the top 10 CRM software providers in India suitable for different business sizes, industries, and workflows:
1. 99salescrm
99salescrm is a leading CRM software provider in India, popular among small and medium businesses. It is especially suitable for real estate firms, educational institutes, and agencies.
Key Features:
- Advanced lead management and lead tracking
- Sales automation and task scheduling
- WhatsApp automation for quick customer communication
- Cloud-based platform for on-the-go access
- Affordable plans for small businesses
Why 99salescrm:
It is tailored for Indian business workflows, combining affordability, mobile accessibility, and WhatsApp automation. This makes it the top choice for businesses looking for affordable CRM software in India.
Best For: Small businesses, real estate companies, coaching institutes, sales teams
2. Zoho CRM
Zoho CRM is one of the most widely used CRM software solutions in India. It caters to businesses of all sizes and industries.
Key Features:
- Cloud CRM software India with remote access
- Sales automation and pipeline management
- Marketing automation and reporting
- Integrates with popular Indian business tools
Why Zoho CRM:
Offers flexibility, scalability, and affordability, making it one of the top CRM companies in India.
Best For: SMEs, startups, marketing agencies, small enterprises
3. Freshsales
Freshsales, developed by Freshworks, is a simple yet powerful Sales CRM software in India designed for businesses that want to manage leads effectively.
Key Features:
- Automated workflows and lead scoring
- Email tracking and activity timelines
- Mobile-friendly cloud access
- Intuitive interface for quick adoption
Why Freshsales:
Its simplicity and sales-focused tools make it ideal for CRM software for small businesses in India.
Best For: Startups, small and medium businesses, sales teams
4. HubSpot CRM
HubSpot CRM is widely recognised for its free and beginner-friendly features.
Key Features:
- Contact and deal management
- Email integration and task tracking
- Basic marketing automation
- Cloud-based access for remote teams
Why HubSpot CRM:
Its free entry-level plan is perfect for small businesses looking to start with CRM software solutions in India without heavy investments.
Best For: Startups, small businesses, digital marketing agencies
5. Salesforce
Salesforce is a global leader and one of the top CRM software providers in India, offering enterprise-grade solutions.
Key Features:
- Advanced sales and marketing automation
- Customer service automation and analytics
- Cloud-based platform with extensive integrations
- Highly customizable workflows
Why Salesforce:
Ideal for large businesses and corporations needing scalable and sophisticated CRM solutions.
Best For: Large enterprises, real estate firms, corporate sales teams
6. Pipedrive
Pipedrive is designed for small teams that need a simple Lead tracking CRM in India solution.
Key Features:
- Visual sales pipeline for better deal management
- Lead and deal tracking
- Affordable pricing plans
- Mobile-friendly CRM platform
Why Pipedrive:
Focuses on simplicity and ease-of-use, making it perfect for CRM software for small businesses in India.
Best For: Small sales teams, startups, SMEs
7. Agile CRM
Agile CRM combines sales, marketing, and service features in one platform.
Key Features:
- Contact management and sales automation
- Email marketing campaigns and lead scoring
- Cloud access and affordable pricing
- Real estate CRM India features
Why Agile CRM:
An integrated solution for businesses needing sales, marketing, and service management in one system.
Best For: SMEs, startups, real estate agencies, service providers
8. Bitrix24
Bitrix24 is an all-in-one platform combining CRM with team collaboration and project management.
Key Features:
- Cloud CRM software India with collaboration tools
- Task and project management
- Sales automation and lead management
- Communication tools for teams
Why Bitrix24:
Great for businesses that need CRM along with internal communication and project management.
Best For: Real estate agencies, service businesses, teams requiring collaboration + CRM
9. Microsoft Dynamics 365
Microsoft Dynamics 365 integrates CRM and ERP capabilities for enterprises.
Key Features:
- Customer relationship management software India for large teams
- Sales, marketing, and service automation
- Integration with Microsoft tools like Office 365 and Teams
- Customizable for complex workflows
Why Dynamics 365:
Ideal for enterprises needing CRM software solutions in India with advanced features and scalability.
Best For: Large organisations, corporate real estate firms, enterprise sales teams
10. LeadSquared
LeadSquared is popular among Indian businesses with high lead volumes, such as real estate and education.
Key Features:
- Lead management and tracking CRM India
- Marketing automation and analytics
- Cloud-based platform
- Specialised real estate CRM India features
Why LeadSquared:
Effective for businesses managing large numbers of leads, improving conversion rates, and tracking interactions.
Best For: Real estate agencies, educational institutes, service companies
How to Choose the Right CRM in India
When selecting the best CRM software in India, consider the following factors:
Business Size:
Small businesses may prefer 99salescrm or HubSpot CRM; large enterprises may need Salesforce or Microsoft Dynamics 365.
Industry Needs:
Real estate companies need property management CRM India; sales teams require Sales automation CRM India.
Budget:
Affordable CRM software India options include 99salescrm, Agile CRM, and Pipedrive.
Cloud & Mobile Access:
Cloud CRM software in India allows teams to work remotely and track leads on the go.
Automation Features:
Businesses needing CRM with WhatsApp automation in India should prioritise providers that support messaging integration.
Benefits of Using CRM Software in India
- Improved lead management and customer engagement
- Streamlined sales and marketing operations
- Automation of repetitive tasks for efficiency
- Real-time communication via WhatsApp, email, and SMS
- Scalable solutions for growing businesses
Conclusion
Choosing the right CRM software provider in India is crucial for business growth. For startups and small businesses, 99salescrm offers affordable, cloud-based solutions with WhatsApp automation. For larger enterprises, Salesforce and Microsoft Dynamics 365 provide advanced features for complex workflows.
Other leading providers like Zoho CRM, Freshsales, HubSpot CRM, Pipedrive, Agile CRM, Bitrix24, and LeadSquared cater to different business needs, from small business CRM to real estate and sales automation.
Investing in the right CRM improves customer relationships, ensures effective lead tracking, and supports sustainable business growth. With proper evaluation, Indian businesses can select the most suitable CRM software solutions in India to maximise efficiency and revenue.
FAQs – 99salescrm: Top CRM Software Provider in India
1. What is 99salescrm?
99salescrm is a leading CRM software provider in India designed to help businesses manage leads, automate sales, and improve customer relationships. It is suitable for small businesses, startups, real estate agencies, and sales teams.
2. Why is 99salescrm considered the best CRM software in India?
99salescrm offers affordable CRM software in India with features like WhatsApp automation, lead management, and cloud access. Its India-focused workflow makes it ideal for businesses looking to increase sales and track leads efficiently.
3. Can small businesses in India use 99salescrm?
Yes. 99salescrm is one of the most effective CRM software for small businesses in India. It helps small teams manage customers, track sales, and automate follow-ups without high costs.
4. Does 99salescrm support WhatsApp automation?
Absolutely. With CRM with WhatsApp automation India, businesses can send automated messages, follow-ups, reminders, and notifications, enhancing engagement and improving customer response time.
5. Is 99salescrm a cloud-based CRM?
Yes, it is a cloud CRM software India, allowing your team to access leads, contacts, and sales data from any device, anywhere. This improves team collaboration and flexibility.
6. Can 99salescrm be used for real estate businesses?
Yes. 99salescrm offers specialized Real estate CRM India features, including property management, client follow-ups, lead tracking, and sales reporting, making it the best real estate CRM software in India.
7. How does 99salescrm improve sales productivity?
By automating tasks such as follow-ups, lead assignments, WhatsApp messages, and reports, 99salescrm helps teams save time, focus on high-value leads, and increase conversion rates.
8. Is 99salescrm affordable for Indian businesses?
Yes. 99salescrm is considered affordable CRM software in India, offering flexible pricing plans suitable for startups, SMEs, and growing enterprises.
9. Does 99salescrm support lead management?
Yes. It is a complete Lead management software India that tracks leads, assigns them to team members, and monitors follow-ups to ensure no opportunity is lost.
10. What industries can use 99salescrm?
99salescrm is ideal for real estate, education, sales, service, and SME businesses in India. It supports industry-specific workflows such as property management, CRM, and sales automation.
11. Can 99salescrm help in sales automation?
Yes. It is a powerful Sales CRM software India that automates tasks like email follow-ups, reminders, reporting, and pipeline tracking.
12. Does 99salescrm provide mobile access?
Yes. 99salescrm’s cloud CRM software India allows teams to access data on mobile devices, ensuring productivity even while on the move.
13. Is 99salescrm suitable for startups?
Absolutely. Startups can use 99salescrm as CRM software for small businesses in India to organise leads, automate sales processes, and engage customers efficiently.
14. Can 99salescrm integrate with other tools?
Yes. It supports integrations with email, calendars, messaging apps, and other business tools, making it one of the most versatile CRM software solutions in India.
15. How does 99salescrm help real estate businesses?
It provides specialised Real estate CRM India tools, including property management, client tracking, lead scoring, and automated follow-ups, making property sales faster and more organised.
16. Can 99salescrm track customer interactions?
Yes. It tracks every interaction with leads and customers, including emails, calls, and WhatsApp messages, giving your team a complete view of customer relationships.
17. Does 99salescrm support team collaboration?
Yes. It allows team members to share leads, assign tasks, and collaborate on sales pipelines using its cloud CRM software India platform.
18. How can I start using 99salescrm in India?
You can start by visiting 99salescrm.com to sign up for a demo or free trial. The onboarding process is simple and comes with full support.
19. Why is 99salescrm better than other CRM software providers in India?
99salescrm combines affordability, automation, WhatsApp integration, cloud accessibility, and real estate CRM features in a single platform, making it one of the top CRM software providers in India.
20. Can 99salescrm help businesses increase sales?
Yes. By automating follow-ups, managing leads efficiently, and providing actionable insights, 99salescrm improves sales performance, customer engagement, and revenue growth.
Boost Your Sales with 99salescrm Today!
Take control of your leads, automate follow-ups, and grow your business with India’s most reliable CRM software provider. Whether you run a small business, a real estate firm, or a growing sales team, 99salescrm offers affordable CRM software in India with cloud access, WhatsApp automation, and powerful lead management tools. Don’t let potential customers slip away—streamline your sales process and close deals faster!
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