In the dynamic world of Indian real estate, managing leads, nurturing relationships, and streamlining communication is no longer a luxury—it’s a necessity. With rapidly growing property portfolios and increasing customer expectations, CRM tools for real estate agents have become the backbone of successful real estate operations across the country. These tools not only simplify daily tasks but also enhance productivity, improve lead conversions, and enable seamless team collaboration.
Whether you’re an independent agent, a property consultant, or a large-scale builder, having the best real estate CRM software in India can redefine how you manage your business. Below is a carefully curated list of the top 10 CRM tools for real estate agents in India, each tailored to cater to different business needs—whether it’s lead management, WhatsApp integration, or automation.
Top 10 CRM Tools for Real Estate Agents in India
1. 99salescrm
99salescrm is one of the most powerful and versatile CRM tools for real estate agents in India. Built specifically for the Indian market, it offers end-to-end solutions that empower agents, developers, and brokers to manage everything—from capturing leads to automating follow-ups.
Key Features:
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Real estate lead management software India
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Seamless WhatsApp integration
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AI-powered follow-up reminders
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Fully cloud-based CRM for real estate companies
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Lead scoring and smart tagging
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In-depth analytics and reporting
Whether you’re a solo realtor or managing a large sales team, 99salescrm adapts beautifully to different business models. It’s also regarded as one of the best lead tracking CRM for real estate in India, thanks to its intuitive design and automation capabilities.
2. Sell. Do
Tailored for real estate professionals, Sell. Do is an all-in-one real estate CRM software solution trusted by numerous developers and agencies. It’s known for its strong marketing automation features.
Key Features:
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Custom CRM software for real estate agents
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Email and SMS automation
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Advanced reporting tools
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Integration with major real estate portals
Sell. Do is particularly popular among those looking for a CRM for builders and developers in India, offering features like site visit scheduling and inventory management.
3. NoBrokerHood CRM
Developed by the tech-driven property platform NoBroker, this top property CRM software for Indian agents is crafted with simplicity and efficiency in mind. It’s perfect for residential project marketing.
Key Features:
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Instant communication via real estate CRM with WhatsApp integration in India
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User-friendly mobile interface
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Visitor and lead tracking
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Secure cloud storage
The mobile app makes it an excellent mobile CRM for real estate agents in India, giving agents real-time access to customer data on the go.
4. RealE 360
RealE 360 is a sophisticated and customizable CRM for real estate agents in India, built on the Salesforce platform. It combines the robustness of enterprise-grade tech with the specificity of real estate operations.
Key Features:
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Automated lead nurturing
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Integrated real estate CRM with automation in India
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Multi-channel communication management
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Task and goal tracking dashboards
Highly scalable and ideal for large firms, RealE 360 is one of the top CRM tools for real estate businesses looking for growth and automation.
5. HubSpot (Real Estate Custom Setup)
Although HubSpot isn’t exclusively designed for real estate, its customizability makes it a potent custom CRM software for real estate agents when configured properly. It serves agents who prefer complete control over their CRM environment.
Key Features:
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Workflow automation
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Detailed segmentation and personalisation
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Email marketing and client journey mapping
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Drag-and-drop dashboard customisation
When optimised, HubSpot becomes a top choice for agents seeking a hybrid, cloud-based CRM for real estate companies.
6. Zoho CRM
With its flexible features and reasonable pricing, Zoho is among the top 10 CRM for real estate agents India looking for a balanced solution. It supports real estate professionals with lead tracking, client communication, and automation tools.
Key Features:
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Real-time updates via mobile and desktop
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WhatsApp and email integration
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Automated pipeline tracking
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Detailed customer interaction history
It offers a strong real estate CRM with automation in India, perfect for tech-savvy agents aiming to streamline sales processes.
7. Propertybase
Built on Salesforce, Propertybase is an elite real estate CRM software solution that delivers powerful tools for brokerage and real estate marketing.
Key Features:
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Centralised listing management
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Cross-channel marketing
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Transaction tracking and compliance support
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Extensive CRM and MLS integrations
Propertybase is more popular among high-end agencies looking for the best real estate CRM software in India that aligns with international standards.
8. Freshsales (By Freshworks)
Freshsales has emerged as a flexible and scalable CRM option, offering a tailored experience for real estate professionals. Its clean interface and smart AI features make it a top contender.
Key Features:
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Lead scoring and territory management
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Email sequences and follow-ups
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AI-powered contact insights
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Real estate CRM with WhatsApp integration in India
Freshsales is a dependable CRM software for property dealers in India looking for simplicity and performance under one roof.
9. Kapture CRM
Kapture offers real-time intelligence and an omnichannel communication suite. It’s specifically designed for customer-centric industries, and real estate is one of its strongholds.
Key Features:
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Ticketing and service tracking
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Advanced reporting
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Voice call management
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CRM for builders and developers in India
If after-sales service and team coordination are priorities, Kapture is one of the top CRM tools for real estate agents that delivers excellent support post-conversion.
10. RealOffice360
RealOffice360 is designed to keep things minimal yet efficient. It is ideal for solo agents or small teams who need a lightweight yet dependable mobile CRM for real estate agents in India.
Key Features:
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Smart calendar integration
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Simple contact management
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Pipeline visualisation
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Goal tracking and task alerts
This CRM puts user experience front and centre, offering the ease of use that smaller operations often crave. It ranks high among the top property CRM software for Indian agents who want results without complexity.
Why Use a Real Estate CRM Software India?
With property deals involving high-value investments and multiple touchpoints, a CRM for real estate agents in India is no longer optional—it’s essential. The best systems ensure:
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Instant capture and distribution of online inquiries
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Streamlined follow-ups with automated reminders
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Integration with marketing platforms and communication apps
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Better data security through cloud-based CRM for real estate companies
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Increased sales efficiency and better client relationships
Moreover, CRM software for property dealers in India helps build long-term credibility, ensures faster conversions, and provides unmatched visibility into team performance.
How to Choose the Right CRM Tools for Real Estate Agents in India?
With the market saturated with options, selecting the ideal CRM for real estate agents in India can be challenging. However, certain features and functionalities stand out as must-haves when evaluating CRM systems tailored for property businesses. Let’s explore what to look for:
1. Lead Management & Automation
A robust real estate lead management software in India should allow you to capture leads from various sources such as portals (like MagicBricks, 99acres), websites, social media, and paid ads. Even better if it offers automated lead assignment to sales representatives based on area or project.
This is where tools like 99salescrm excel—they centralise all inquiries and ensure every lead is followed up without delay.
2. WhatsApp Integration
Communication is key in real estate. A real estate CRM with WhatsApp integration India enables agents to chat with clients instantly, share property photos, brochures, and follow-up updates—all within the CRM interface. This not only improves response times but also creates a seamless customer experience.
3. Mobility & Cloud Access
The ability to work on the go is a game-changer. A mobile CRM for real estate agents in India should offer full access to client details, lead stages, notes, and follow-up schedules. Also, a cloud-based CRM for real estate companies ensures that teams working remotely or across different offices can stay synced.
4. Customisation & Scalability
Every real estate business has unique workflows. Choosing a custom CRM software for real estate agents allows you to adapt the platform according to your project cycle, lead-nurturing preferences, and reporting needs.
Scalability is equally crucial—your CRM should grow as your team or project pipeline expands.
Real-Life Use Cases of Real Estate CRMs
Let’s consider how different professionals benefit from top CRM tools for real estate businesses:
➤ Independent Agents
For solo property consultants juggling multiple listings and client calls, a lightweight yet powerful solution like 99salescrm or RealOffice360 can streamline daily operations, manage contacts, and set reminders for site visits.
➤ Property Dealers
A CRM software for property dealers in India helps brokers manage inventory across different developers, prioritise hot leads, and keep track of closing statuses. Features like commission tracking and agent-wise dashboards offer added benefits.
➤ Builders & Developers
Large real estate developers often deal with multiple projects and large sales teams. A comprehensive CRM for builders and developers in India provides project-wise segmentation, agent performance tracking, campaign management, and seamless customer onboarding.
➤ Marketing Teams
Marketing professionals in real estate firms rely on CRMs for campaign tracking, funnel analysis, and retargeting. Integration with email marketing tools, Google Ads, and Facebook Lead Forms makes a CRM an essential part of their tech stack.
Future Trends in CRM Tools for Real Estate Agents
The evolution of real estate CRMs is far from over. Here are some exciting trends shaping the future of real estate CRM software in India:
AI-Powered Automation
AI will play a major role in predicting customer behaviour, scoring leads based on intent, and recommending follow-up actions. Some modern platforms, like 99salescrm, are already integrating intelligent automation to improve agent productivity.
Voice-Assisted CRM
Imagine updating your lead status or scheduling a follow-up by simply talking to your CRM. Voice-command features are likely to become mainstream, especially in mobile CRM for real estate agents in India.
Hyper-Personalized Communication
Using behavioural data and browsing patterns, CRMs will soon enable deeply personalised messages—sent at the perfect time—to maximise engagement and conversions.
Blockchain Integration
Some futuristic CRM platforms are exploring integration with blockchain to ensure secure, tamper-proof transaction records and contract management—a huge leap for real estate deal transparency.
Benefits of Using Top CRM Tools for Real Estate Agents
Let’s break down some tangible benefits of using the top 10 CRM for real estate agents in India:
Increased Sales Efficiency
Automated reminders, task scheduling, and instant follow-ups help agents focus more on closing deals than on manual work.
Enhanced Client Experience
Every interaction, call, visit, and preference is recorded, resulting in a more personalised experience for your clients.
Centralised Data Management
From property listings to client conversations, everything stays in one secure place. This is critical for teams working in different locations or handling high volumes.
Smarter Reporting & Forecasting
With real-time analytics, business owners and team leads can identify which campaigns are working, which sales reps are performing, and where improvements are needed.
Improved Team Collaboration
Managers can assign leads, track task progress, and ensure everyone is aligned, especially useful in large agencies or builder sales teams.
A Comparative Snapshot of the Top CRM Tools for Real Estate Businesses
CRM Platform | WhatsApp Integration | Automation | Customizable | Mobile Access | Ideal For |
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99salescrm | ✅ | ✅ | ✅ | ✅ | Agents, Brokers, Developers |
Sell. Do | ✅ | ✅ | ❌ | ✅ | Builders, Developers |
NoBrokerHood CRM | ✅ | ❌ | ❌ | ✅ | Brokers, Resident Welfare Associations |
RealE 360 | ❌ | ✅ | ✅ | ✅ | Large Enterprises |
HubSpot (Custom) | ✅ | ✅ | ✅ | ✅ | Tech-savvy Agents |
Zoho CRM | ✅ | ✅ | ✅ | ✅ | SMBs |
Propertybase | ✅ | ✅ | ✅ | ✅ | Luxury Brokers |
Freshsales | ✅ | ✅ | ✅ | ✅ | Growing Teams |
Kapture CRM | ✅ | ✅ | ❌ | ✅ | Developers |
RealOffice360 | ❌ | ❌ | ✅ | ✅ | Freelance Agents |
Why 99salescrm Continues to Lead the Pack
Among the sea of options, 99salescrm continues to dominate as the most trusted and highly functional CRM tool for real estate agents in India. Here’s why it stands out:
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Designed exclusively for the Indian real estate market, meaning it’s built to handle local processes, languages, and buyer behaviours.
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Powerful WhatsApp, SMS, and email integration allows you to reach prospects on their preferred channels.
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Automation workflows reduce manual efforts and boost productivity.
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Customizable dashboards and modules match every business size—from solo agents to large builders.
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Robust mobile app makes it one of the most reliable mobile CRM for real estate agents in India.
The feedback from thousands of Indian real estate professionals who’ve used 99salescrm confirms its place among the top CRM tools for real estate businesses.
Final Thoughts
The Indian real estate market is fiercely competitive. Without the right tools in place, managing leads, maintaining relationships, and closing deals can become chaotic. These top CRM tools for real estate agents in India are designed to take that pressure off your shoulders.
From robust enterprise platforms to simple mobile apps, there’s a solution for every size and type of business. Whether you’re focused on new project sales, resale properties, or rentals, investing in the best real estate CRM software in India can help you close more deals, faster and smarter.
And if you’re looking for a tried-and-tested solution tailored to Indian agents, 99salescrm stands out as the front-runner, offering intuitive dashboards, seamless integrations, and automation features that modern property professionals can’t afford to ignore.
Stay ahead of the curve. Equip your business with a real estate CRM with automation in India that not only simplifies your operations but also drives revenue growth in the long run.
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